Return Cancellation Policy

 

At 612League, you will have a smooth hassle free shopping experience. We provide our customers with the best products at the best prices. The Return and Exchange Policy offers you the option to return or exchange items purchased on 612league.com within 15 days of the receipt of the product. If you choose to exchange the item for reason of mismatch of size or receipt of a defective item, you will be provided with a replacement of the item, free of cost (Conditions apply). However an exchange is subject to availability of the item in our stock.

 

What is 612 League's Cancellation Policy?

If you would like to cancel an order, you can email (cs@612league.com) our customer service and provide details of the order you would like to cancel. If you cancel the order before the product has been shipped, you will receive a complete refund. Once the order has been shipped, cancellations will be treated as returns and be dealt accordingly.

 

How do I cancel my Order?

Tap on “My Orders” section under the main menu then select the item or order which you want to cancel.

 

I just cancelled my order. When will I receive my refund?

If you had selected Cash on Delivery, there is no amount to be refunded because you haven't paid for your order. For payments made via Credit Card, Debit Card or Net Banking you will receive refund into the source account within 7-10 days from the time of order cancellation.

 

Where do I send my return?

In case of online refunds, it will be credited to the same account where the transaction has been made by the customer. If you opt for having the money transferred back to the source of transaction, it may take up to 7-10 business days for the respective banks to process the refund. Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund by 612League.In case of COD refund, a cheque will be sent to the customer by courier. The Payee name has to be confirmed by the customer while logging a complaint; else, the refund will be on hold.

 

What if Shipments Undelivered?

In cases where product is returned to origin, if customer has paid online, the product will be reshipped once more. If it is returned to origin the second time, the product will neither be reshipped nor will the amount be refunded. COD Returned to Origin will not be reshipped. In case shipments get untraceable / lost, in case of online orders, a new shipment will be initiated, but with a few days delay.

 

Refund Procedure.

Indian Clothing League Private Limited

Plot No.263, Phase 1, Udyog Vihar,

Gurgaon – 122016

Email: cs@612league.com

 

Conditions for return?

Products should be unused. Products should be returned or exchanged in their original packaging along with original price tags, labels, and invoices. If the product has a gift associated with it, the gift has to be returned along with the product in original condition. For all purchases where a discount voucher or promotion code is used, the refund amount shall exclude the discount applied. Product should not be purchased under Clearance Sale